Returns & Exchanges

At Access Denied, we want you to love your home decor, but if a piece isn't the right fit, you can return most items within 30 days of delivery. All returned products must be in their original packaging and unused condition to ensure a full refund.

Return Process

  • 1.
    Initiate a Request

    Log into your account or use our guest portal to enter your order number and zip code to start the return process.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided in your confirmation email and securely attach it to the original box.

  • 3.
    Drop Off Package

    Take your package to any authorized carrier location or schedule a home pickup to send the items back to our warehouse.

  • 4.
    Receive Your Refund

    Once our team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.