Returns & Exchanges
At Access Denied, we want you to love your home decor, but if a piece isn't the right fit, you can return most items within 30 days of delivery. All returned products must be in their original packaging and unused condition to ensure a full refund.
Return Process
- 1.Initiate a Request
Log into your account or use our guest portal to enter your order number and zip code to start the return process.
- 2.Print Your Label
Download and print the prepaid shipping label provided in your confirmation email and securely attach it to the original box.
- 3.Drop Off Package
Take your package to any authorized carrier location or schedule a home pickup to send the items back to our warehouse.
- 4.Receive Your Refund
Once our team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.